Airport arrivals

Meet & Greet at Dubai airport and across the UAE

Your chauffeur waits inside the arrivals hall with your name on a board, follows your flight and helps with your bags to the car, on one fixed fare quoted before you book.

A chauffeur holding a tablet waits for an arriving guest with a suitcase in an airport arrivals hall
What it covers
  • A name board inside the arrivals hall
  • Flight tracking, the pickup timed from landing
  • Help with your bags and the baby seat
  • A fixed fare, before you book
  • All seven emiratesNationwide coverage, not one city
  • Licensed chauffeursPermits checked, RTA safety training completed
  • Fixed faresQuoted upfront, before you book
  • Flight-tracked airport transfersPickups follow your landing time, with Meet & Greet to add

What Meet & Greet includes

Meet & Greet is the airport arrival with your chauffeur waiting for you inside the arrivals hall, holding a name board, rather than at the parking the airport designates for pre-booked cars. It is an extra you add to an airport pickup when you book.

  • Your pickup coordinated with your arrival: your chauffeur follows your flight and times the pickup from its actual landing
  • A name board with the name on the booking, held inside the arrivals hall as you come out
  • Help with your bags from the arrivals hall to the car
  • The car door opened for you, and help fitting a baby seat if you booked one
A family with two children waits as a chauffeur loads their bags into a black van at an airport

How it works, step by step

From booking to the car, a Meet & Greet arrival goes like this:

  • Book an airport transfer with your arrival flight number and date, and choose Meet & Greet among the extras
  • We follow your flight, so the pickup moves with an early or late landing
  • After passport control and baggage reclaim, look for your name in the arrivals hall
  • Your chauffeur takes you and your bags to the car, parked a short walk away
A chauffeur fastens a young child into a child seat in the back of a car as the mother watches

Where Meet & Greet is offered

Meet & Greet is priced per airport. When you book an arrival, it shows as an extra if your airport offers it, with its price in your fixed fare, before you confirm. Where it is not offered, your chauffeur waits at the parking the airport designates for pre-booked cars, marked across the airport; the airport and transport authorities move it from time to time, so follow the markings.

Every arrival includes the same flight tracking and 60 minutes of free waiting after landing, with or without Meet & Greet.

Meet & Greet, marhaba and DXB Greet & Go

Dubai International also has arrival services of its own, separate from your drivoo booking. marhaba, run by dnata, sells packages in which its staff assist you through the terminal; you book those with marhaba. DXB Greet & Go is Dubai Airports’ QR pickup at Terminal 3 for licensed hotels, limousine companies and tour operators that register their drivers: their guest scans a QR code to see the driver and the car.

drivoo’s Meet & Greet is the part that ends at your car: your chauffeur holds a name board inside the arrivals hall, times the pickup from your landing and helps with your bags. You add it to a drivoo airport pickup where it is offered, and you can book a marhaba package as well if you want help inside the terminal before you meet your chauffeur.

Who books it

First visits to the UAE, when you would rather not look for a car park or a meeting point after a long flight. Families with children and luggage, who want a hand with the bags and the baby seat. Business travellers and guests met on someone else’s behalf, who find their name at the exit and go straight to the car.

For a group, a drivoo Van takes everyone and the luggage in one car. For a day of meetings after you land, book a chauffeur by the hour from the airport instead.

Meeting points

Where your chauffeur meets you at each airport

With Meet & Greet they wait inside the arrivals hall. Without it, they wait at the parking the airport designates for pre-booked cars, marked across the airport:

Help

Frequently asked questions

What is airport Meet & Greet?
Your chauffeur waits for you inside the arrivals hall with a name board, helps with your bags and takes you to the car. You add it to an airport pickup when you book, where your airport offers it.
Where does my chauffeur wait with Meet & Greet?
Inside the arrivals hall, as you come out after passport control, baggage reclaim and customs, holding a board with the name on the booking.
What if my flight is late or early?
We follow your flight number, so the pickup moves with your actual landing. Every airport pickup includes 60 minutes of free waiting after you land.
Is Meet & Greet offered at every UAE airport?
It is priced per airport, and it shows as an extra when you book an arrival at an airport that offers it. If it is not shown, your chauffeur waits at the parking the airport designates for pre-booked cars, marked across the airport.
Do I see the price before I book?
Yes. Meet & Greet is part of your fixed fare, shown before you confirm.

See your fixed fare now, no sign-up

Enter your flight and destination to see your fixed fare, with Meet & Greet where your airport offers it.

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