Delete your drivoo account
You can delete your rider account and its data here, without the app. Sign in with the mobile number on your account, then confirm. You can also do it in the drivoo app.
What happens when you delete your account
When you delete your account, in the app or on our website, it takes effect at once: you are signed out on every device and the account can no longer book. You can't delete it while a ride is still booked or under way.
Your personal details (name, mobile number, email, saved places, preferences and saved cards) are erased once nothing from your trips is still pending, such as a toll or parking charge under review, a balance you owe or an open support request, and 7 days after your last trip, so a late toll or parking charge can still be settled with your card. Until then you can sign in only to pay a balance or to keep your account. A balance still unpaid 30 days after you asked is written off.
The records of your rides and payments, including pickup and drop-off addresses, are kept for the tax period in section 7, linked to the erased account.